Last Updated: March 07, 2025

At URBNIQUE, we are committed to ensuring that our website (https://urbnique.com) is accessible to all customers, including those with disabilities. We strive to provide an inclusive online shopping experience for all goods, K-Beauty products, and general merchandise, aligning with industry standards and best practices for digital accessibility.

Our Commitment

• We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to make our website perceivable, operable, and understandable for users of all abilities.
• Our goal is to ensure that everyone—whether using assistive technologies like screen readers, keyboards, or other tools—can navigate, shop, and enjoy our site.

Accessibility Features

• Navigation: Our site supports keyboard navigation for users who do not use a mouse.
• Text Alternatives: Images (e.g., All merchandise, K-Beauty product visuals) include alt text descriptions for screen reader compatibility.
• Contrast and Readability: We use color contrast ratios that meet accessibility standards and offer adjustable text sizes where possible.
• Forms and Checkout: Input fields, such as those in our checkout process, are labeled clearly and compatible with assistive devices.

Ongoing Efforts

• We regularly test our website using accessibility tools and user feedback to identify and fix barriers.
• Our team is trained to prioritize accessibility in design, content updates, and customer support.
• Third-party plugins and features (e.g., Shopify components) are evaluated for accessibility compliance.

Limitations

While we strive for full accessibility, some areas of our site (e.g., user-uploaded content in reviews or legacy pages) may not yet fully meet WCAG standards. We are actively working to address these issues.

Feedback

We welcome your input to improve accessibility! If you encounter any difficulties or have suggestions, please contact us:

• Email: info@urbnique.com
• Response Time: We aim to respond within 2-3 business days.

Contact Us

For additional support, reach out to our customer service team at info@urbnique.com or via live chat on our website.